Solutions!
Top Solutions For Teachers
- ★ Why can I not reward?
- ★ Students now log in to www.vivoedge.com
- ★ How do I reset my password? The system does not recognize my mobile number or e-mail.
- ★ What is my username?
- Can I order for a student?
- Can I award lunch passes?
Top Solutions for Teachers: Students
The Vivo Shop
- ★ What is a vivo me store voucher?
- How do pupils Transfer their vivo account to another School?
- What are voucher codes?
- How do we mark the School as dispatched?
- How do students get a Vivo Me Voucher code?
- How long does an order of a shop item take?
Vivo Admin
- Why are the class lists wrong or out dated on Vivo?
- How do I re order reward categories?
- How do I add new user from Sims?
- What is the vivo me store?
- What is the fundraising or charity module?
- I would like vivo to add a charity for fundraising
Technical Support (For IT Directors)
- Staff have rewarded on SIMs, but the points are not showing on Vivo?
- How do I run a report on my form group?
- How do I delete a a member of staff?
- Do you automatically delete staff through SIMs?
- How do I upload a CSV file?
- Are there different languages available?
Payment & Budgeting (Admin)
- How long before I can cancel vivo under our contract?
- How do I add more vivos to our school account?
- Is there a referral program?
- Is there any promotions on vivos?
- When will the vivos that the school have purchased be processed?
- Can the value of returned shop items be reimbursed as vivos?